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Frequently Asked Questions
Booking, pricing, drivers, airports, weddings — the short answers, in one place.
Three ways: add an hourly rental to your cart in the shop and check out online, send the booking form on the contact page, or call dispatch. Every booking is confirmed in writing within ten minutes with the driver's name, car and pickup point.
Chauffeur, fuel, tolls, parking and full insurance, plus a valeted cabin with water and chargers. Airport pickups add flight tracking and 60 minutes of waiting. Nothing is itemised afterwards.
Hourly rentals start at two hours. Airport transfers are priced per fixed route with no minimum, and daily packages start at $140.
Yes — free cancellation and free changes up to 24 hours before pickup. Inside 24 hours we do our best to move the booking; weddings and multi-car events have their own terms, confirmed in writing.
Yes, free of charge. Tell us the children's ages when booking and the correct seats are fitted before arrival — checked again by your driver.
Charles de Gaulle, Orly, Beauvais and Le Bourget private terminals, with meet-and-greet and flight tracking as standard.
Yes — standby time is billed at half the hourly rate, and your driver stays with the car nearby. Multi-stop itineraries are planned with waiting built in.
Online by card at checkout, or by invoice for corporate accounts. Online checkout is secured through our payment provider — we never see or store card numbers.